Question Bluetooth has failed: cannot connect keyboard


Well-known Member
I have a little Windows 10 Intel NUC pc and use a Logitech K810 bluetooth keyboard.

I cannot recall how exactly I set it up years ago, but I do recall going through a pairing process. As far as I am aware, my PC has a built in Bluetooth receiver.

Yesterday the keyboard stopped working.

In my device manager under Bluetooth there is the message:

This device cannot start. (Code 10)

I have not been able to find a fix for this.

So, I plugged in an old USB bluetooth dongle and hope to pair with that. But how do I do it?

In Settings, there is no Bluetooth option. I just cannot find any way - no control panel or anything - that lets me connect the keyboard.

Any help would be greatly appreciated!


Distinguished Member
Settings\Devices and you should see "add bluetooth or other device" then select bluetooth from the menu and it should go from there I would presume.


Well-known Member
Thanks - the bluetooth option is missing from the menu though! I've resorted to a good old fashioned wired keyboard in the meantime.


Distinguished Member
Very odd, I don't even have bluetooth on my laptop and I still see the bluetooth menu entries in the settings menu.

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