Greetings AVF'ers I bought my daughter a brand new Bold 9900 from these very forums. It was split new and sealed but it's faulty. I can't find how to register it for warranty anywhere. Has anyone ever had to return a faulty Blackberry directly to them? I tried calling them but the guy kept telling me to return it to my carrier even though I told him 100 times it was bought sim free. Any help appreciated. I've trawled the BB website but can only find a PDF. Can't find an actual product registration page. Thanks in advance if anyone knows how to go about this.