My PC seems to have developed a problem over the last 6 months of so.
My computer will randomly freeze, completely unresponsive and the only way to get out of the freeze is to force a power down by holding the power button. It is seemingly random, watching YouTube, playing a game or simply leaving my PC alone for a few hours and coming back to it frozen. YouTube seems to trigger a freeze more than anything but it is by no means consistent.
Once the PC has powered down, when I reboot my PC, it takes an age to log back in (I have an SSD so it's normally very fast and does load very fast when it's not recovering from a freeze) and will spend a number of minutes flicking between a blank desktop and a black screen, sometimes not stopping until a shutdown the PC (by ctrl, alt, del) and then reboot it again.
I have formatted my hard drives (both SSD and HDD) and installed a fresh copy of Windows 10. I have run numerous diagnostic software such as occt and CPU-Z which have found no errors.
Please see attached reliability log and dxdiag details.
What could be wrong with my PC and what can I do to try and troubleshoot/fix the issue.
My computer will randomly freeze, completely unresponsive and the only way to get out of the freeze is to force a power down by holding the power button. It is seemingly random, watching YouTube, playing a game or simply leaving my PC alone for a few hours and coming back to it frozen. YouTube seems to trigger a freeze more than anything but it is by no means consistent.
Once the PC has powered down, when I reboot my PC, it takes an age to log back in (I have an SSD so it's normally very fast and does load very fast when it's not recovering from a freeze) and will spend a number of minutes flicking between a blank desktop and a black screen, sometimes not stopping until a shutdown the PC (by ctrl, alt, del) and then reboot it again.
I have formatted my hard drives (both SSD and HDD) and installed a fresh copy of Windows 10. I have run numerous diagnostic software such as occt and CPU-Z which have found no errors.
Please see attached reliability log and dxdiag details.
What could be wrong with my PC and what can I do to try and troubleshoot/fix the issue.