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Big thumbs up for Panasonic customer care :)

Discussion in 'Projectors, Screens & Video Processors' started by ferris57, Mar 16, 2004.

  1. ferris57

    ferris57
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    Recently sent my panny ae100 (which I got on these very forums) back to panasonic to fix a colour uniformity problem. In all honesty is was very minor but I figured I might as well get it done under warrenty before it got any worse.

    The pj was one of the panny refurbs and was about 9 months old with 16-1700 hours on the clock.

    When I got it back, to my surprise, they had not only fixed the problem but they have given me a brand new bulb :clap:

    Now that's customer service!
     

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