Beware of UPS for delivery


Standard Member
Last week I sold a Rotel RMB 1095 5 channel amp. It was pretty large and weighed 40KG.
It was collected by UPS from my house last Friday and delivered on Tuesday. Except it wasn't delivered. Some scumbag opened the box, removed the amplifier and replaced it with water bottles. One of the bottles leaked so the buyer opened the box in front of the UPS driver and took pictures.
I am now having a terrible experience trying to recover the £900 sale price which I have refunded and the £75 postage charge.
Be very aware when sending expensive equipment and I recommend taking pictures before sending so have evidence.


Senior Moderator
I have moved this from the classifieds as it is not a classifieds thread. Furthermore, I would refer you to rule 1:

must not submit libellous, insulting, antagonistic, racist, aggressive or otherwise abusive Content about any individual or company


Distinguished Member
Let us know how you get on with UPS and what steps you took, that's shocking!

Tight Git

Distinguished Member
To be fair, this could happen to any company that has a rogue employee.

I've used UPS many times without a problem.


Well-known Member
Did you use security tape and take photos??
I work for a courier and we have steps before we will pick up a package


Standard Member
Sorry If I posted this in the wrong place, it was just meant as a warning to ensure people take full insurance. I took picture of the parcel before and the purchaser took pictures of what arrived. I am livid about this as we live ion a society where we should be able to trust others to do their jobs properly.


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Distinguished Member
Did you use security tape and take photos??
I work for a courier and we have steps before we will pick up a package

Something that we have to use when shipping products around the world that are very sensitive and require government approval.
Similar tape is available to the public and I would highly recommend using it if sending high value items.


Distinguished Member
This isn't specific to UPS, all courier companies have their problems.

Derek S-H

Distinguished Member
Perhaps the OP could change the title of the Thread to reflect the fact that ANY courier company carries a risk of fraudulent behaviour by an employee?

So, don't name and shame UPS specifically, but point out what happened to them and what we can all do to protect ourselves?

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