So it's almost the end of another year, a year which has proved to be a good one for us DVD enthusiasts. Prices have taken a huge dip this year, with brand new dvd's now retailing for about £13 online and the region 3 market has taken a huge step forward as a viable competitor to regions 1 and 2. 2005 will probably see further reductions, but may also see us saying goodbye to a few dvd suppliers, especially dvdsoon who are re-introducing shipping charges which is probably the only reason anyone accepted their delivery delays. But putting all that aside; this year, which online retailer has proved the best in terms of price, reliability, special offers, quickness of delivery, customer service, that's right - the whole shebang? Who is the number 1 e-tailer of 2004?