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Question Benq W1350

Sparky7ot

Active Member
Hi all.
My benq w1350 projector is not shutting down properly.
It starts the shutdown process, the fan cools the lamp down but just keeps on running.
The only way to end it is to switch it off at plug socket.
Any ideas of a fix please?
 

maglo125

Member
This does not sound normal at all, better call up BenQ's local support team for help. They have great customer service and should be able to help you fix the issue. Here's their local contact# for your reference.

Warranty Service Line: (+44) (0) 207 216 0039
 

Sparky7ot

Active Member
This does not sound normal at all, better call up BenQ's local support team for help. They have great customer service and should be able to help you fix the issue. Here's their local contact# for your reference.

Warranty Service Line: (+44) (0) 207 216 0039
Thanks for the advice and the phone number.
My projector seems to be operating fine ATM, not sure why it didn't stop before.
 
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