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Beamax. Superb Pre/After sales Service

Discussion in 'Projectors, Screens & Video Processors' started by charles, Dec 20, 2004.

  1. Dec 20, 2004 at 5:14 PM
    charles, Dec 20, 2004
    #1
    charles

    charles
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    Buying a screen from Beamax is a pleasure from day one.Speaking on a freephone number which connects to their factory in Belgium is a good start.Otto Tromm answers any questions you might have with a professionalism sadly missing from many UK companies.
    Unfortunately my screen arrived in a slightly damaged condition.A phone call to Otto quickly resolved this matter and a replacement arrived in a couple of days.
    This is a company that I would wholeheartedly reccomend to anyone requiring a screen.Finding a better customer service would be impossible in my opinion.(No I do not have shares in the company)
    Charles
     
    charles, Dec 20, 2004
  2. Dec 22, 2004 at 5:02 AM
    Timmy C, Dec 22, 2004
    #2
    Timmy C

    Timmy C
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    I fully agree and don't even have a Beamax screen! Otto was kind enough to send me a free screen switch after reading my post on this forum a while ago even though it was for a Da-lite screen.

    Cheers Otto!
     
    Timmy C, Dec 22, 2004
  3. Jan 5, 2005 at 11:15 AM
    pmc, Jan 5, 2005
    #3
    pmc

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    I second that. One of the best companies I have ever dealt with. Shows what good customer service really is.
     
    pmc, Jan 5, 2005
  4. Jan 16, 2005 at 10:11 PM
    russ123, Jan 16, 2005
    #4
    russ123

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    I wholeheartedly agree. Ordered a screen from them Sunday night and by 9:20 on Monday morning had an email to say it had been shipped and would arrive Wednesday which it did. It was one of their clearance items and due to a couple of minor scratches on the case which are hardly noticable, the price was almost halved. I am well chuffed :thumbsup:
     
    russ123, Jan 16, 2005

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