Be to BT or EE or PlusNet?

Discussion in 'ISPs & The Internet' started by Rambles, Mar 5, 2013.

  1. Rambles

    Rambles
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    I have been with Be for 4 happy years, was holding out for them to switch to fibre, but doesn't look like that will happen now as they have sold out to bloody Sky! :mad:

    I refuse to fund the Murdoch empire so looking for a new ISP, and will switch to fibre (fttc) at the same time. We use a LOT of internet at home, so want unlimited, very fast everything.

    I hear bad things about BT Infinity (mainly customer service) but that could just be down to them being a market leader, and if even only a relatively small percentage of their customers have problems, that could lead to a lot of bad stories on the internet and twitter.

    I did choose PlusNet, but they are messing me around with the signup, as I used a link that gave me a £10 discount for 12 months, but they say that was a mistake and shouldn't have applied to the fibre broadband packages, and I have been waiting since Friday to see if 'marketing' will allow the discount. Clearly their fault as their website gave me the discount during the automated sign up process, so that has put me right off Plus Net!

    Which leaves EE as the only other option for unlimited fibre. They seem new though, so can't find much info about them. I am a T-Mobile customer though and very happy with their service, so could be an option.

    Help? What would you do? Any ideas?

    They all want an 18 month contract, my fear is frequent disconnects and downtime in my broadband service.
     
    Last edited: May 28, 2017
  2. BB3Lions

    BB3Lions
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    The cheaper you go, the cheaper the quality of line. Depends what you need, quality or price.
     
  3. Rambles

    Rambles
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    It's reliability that is important to me and good customer service.
     
  4. BB3Lions

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    I'd personally recommend 02/BT/C&W/me.
     
  5. Rambles

    Rambles
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    I am with O2 now (Be is part of the O2 network) they are selling to Sky which is why I have to move to a new ISP.

    BT is an option, as is PlusNet and EE, all three of those do an unlimited superfast fibre service to my line, for a similar pricing structure.

    I don't know who C&W or me are?

    So are you recommending BT fibre?
     
  6. BB3Lions

    BB3Lions
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    Your on 02 residential, ask if you can move to 02 corporate, pay more but great service as you know.

    C&W are cable & wireless, the whole UK infrastructure is built on two providers, Co's just interlink in.

    My Co is classed as an ISP, my network has full resilience & sits on the same framework. I buy wholesale from BT/02/C&W etc & sell it cheaper than most (TalkTalk etc) as my overheads are extremely low.

    I'm not sure of the AVF legalities of providing you a quote, I'm awaiting a mod to confirm if I can or cannot.

    In the meantime, speak to 02, worth asking.
     
  7. Rambles

    Rambles
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    I am with Be rather than O2 - and they are selling the whole lot to Sky, so if I do nothing my ISP will become Sky - that is not acceptable to me, I morally will not fund the Murdoch empire.

    I'll look into O2 business to see if they are not being sold to Sky, and can offer me fibre.

    Do let me know if / when you are allowed to quote - I would be interested.

    Which ISP's use cable and wireless then?
     
  8. BB3Lions

    BB3Lions
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    All ISP's use BT or C&W somewhere down the line, they have too. But it is changing, ISP's like Virgin are putting there own infrastructure in the ground, but they will never get full coverage without BT/C&W.

    Highly doubtful 02 will sell it's corporate network to Sky, but then again £££ does mean alot to the Spanish Co at the moment, so who know's but i doubt it.
     
  9. Rambles

    Rambles
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    It doesn't look like O2 do fibre optic. I don't know where the C&W service is - is that Virgin Cable? I can't get that at my address.

    My understanding is that it is only the BT network that is offering fibre at my address, so I have to choose the best re-seller in terms of reliability and customer service.

    So... the only options (for unlimited / superfast broadband) are BT or PlusNet or EE.

    I need help choosing one of those three.
     
  10. BB3Lions

    BB3Lions
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    What is your postcode/telephone number? I can check what you can get for you. PM me your number if you prefer to keep it offline.

    What speeds are you after getting? ADSL, FTTC and FTTP Broadband speeds or 1000/1000mb :)


    @Mods, i am not quoting, i am assisting.
     
    Last edited: Mar 9, 2013
  11. BB3Lions

    BB3Lions
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    Speeds are indicative at 549m from the exchange.

    DSL - 18mb average
    FTT* - 61.23 average
    EFM - x2 pair 7mb (1:1) contention.
    EFM - x4 pair 14mb (1:1) contention.
    Leased Lines - any speed you would like up to 1000mb
     
  12. Rambles

    Rambles
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    Thanks, but not sure how this helps me :confused:

    I need an ISP to provide me with these services.

    I have already found out myself that BT / PlusNet / EE are the only three companies that can provide unlimited usage Fibre at max available speeds.

    Looking for a recommendation on which one of those three to choose.

    Tell me about leased lines...?
     
  13. BB3Lions

    BB3Lions
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    A leased line is the platinum service offered by any ISP, speeds are non contended it is just a direct link from A - B, prices can go from anywhere up to £10,000 pcm.

    I've dropped you a pm reference the speeds etc.
     
  14. BB3Lions

    BB3Lions
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    @ Lisa, your PM's are full so I've posted here as i need to go out soon.

    Plusnet & EE both buy from BTwholesale - but the pricing is better with either Plusnet or EE - up to you.

    Like i said, check and ask them about traffic shaping, fair usage policy, contention ratios etc & see what they come back with x
     

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