I decided to write about issues I had with Sony TVs. My original tv was KDL49 which I bought from John Lewis. It went wrong within 2 years at which point JL sent it back to Sony and gave me money back. I bought another which I though was better model 55XD9306 which turned up with cluster of dead pixels within couple of hours of opening the box. Again JL replaced it right the way. Within 5 months something burned inside the Tv and it had to go back to Sony. Sony offered to replace it with 55XE9305 model as they didn’t have my model anymore. I thought, bargain. O was I wrong. It turned up with dead pixels and this strange bubbling under the screen. So I send that one back. Second one turned up with dead pixels and nail deep scratch in the middle of the screen. At this point it clicked and I realised they sending me refurbished TVs. At this point I fired email to Sony. They responded and we agreed that they will send me a new one. New one turned up month later (it was lost for a week), when it turned up and I took it out of the packaging there was this dirty like line going from left to right on the top of the screen and going from left corner all the way down. I’ll post pictures as well. I was well pissed off now. So whilst waiting for a money back (they give uplift credit to JL) the tv blew up (again something burned inside) and it’s currently upstairs waiting to be picked up. I will never buy Sony ever again. Their customer service is horrible.