Adrian63
Novice Member
Hello new to the avforums and first time posting
BBC Iplayer on Sky Q who is Grace?
We have Sky Q, in the BBC Iplayer app has a log in or user profile of Grace, we do not a Grace or how the profile got onto the app in Sky Q, there seems to be no way of deleting Grace, there is no option underneath the profile to delete or remove it, I have tried to reset the apps via the engineers menu, but Grace is still with us, as you can see on the two photos there is the option under Mel R but not Grace to remove, I have asked on the Sky community forums but so far no solution other than suggestions that we have already tried, I have also gone into both my wife’s app and mine and there is no profile for Grace on either of those
any suggestions or advice on how to remove Grace please
BBC Iplayer on Sky Q who is Grace?
We have Sky Q, in the BBC Iplayer app has a log in or user profile of Grace, we do not a Grace or how the profile got onto the app in Sky Q, there seems to be no way of deleting Grace, there is no option underneath the profile to delete or remove it, I have tried to reset the apps via the engineers menu, but Grace is still with us, as you can see on the two photos there is the option under Mel R but not Grace to remove, I have asked on the Sky community forums but so far no solution other than suggestions that we have already tried, I have also gone into both my wife’s app and mine and there is no profile for Grace on either of those
any suggestions or advice on how to remove Grace please