BBC iPlayer not working on Samsung 26" EH4510


Novice Member
I recently purchased the Samsung EH4510 Series 4 TV and after going through the setup and updating the firmware, etc, I opened iPlayer to be greeted by the message "not supported on this device".
I already have a Samsung EH5300 Series 5 TV and iPlayer works fine on this.
I called Samsung and they advised I perform 3 steps: 1) Update firmware via USB. 2) Reset the SmartHub. 3) Open web browser to allow the system to update.
I was assured over the phone that if I completed these steps, the iPlayer should work as it should be compatible across all Samsung 2012 TVs.
Having completed these steps, the app is still not working. I am on the latest firmware of 1023.
Samsung seem to think it should all be fine but my experience tells me otherwise.
Does anyone else have a Series 4 TV with iPlayer working and, if so, can they advise how they got it to work?
UPDATE: Can you believe it but today the iPlayer prompted me for an update and now it's working fine.
Last edited:

The latest video from AVForums

Star Wars Andor, Woman King, more Star Trek 4K, Rings of Power & the latest TV, movies & 4K releases
Subscribe to our YouTube channel
Support AVForums with Patreon

Top Bottom