Bad option activation code

Discussion in 'TAG McLaren Audio Owners' Forum' started by Emmanuel, Jun 29, 2004.

  1. Emmanuel

    Emmanuel
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    Stupid, stupid, stupid me ! :mad:
    Today, I sent an email to my TAG dealer to order the DPIIx option. I gave him the serial number and the ID of my unit which were saved on my handeld. A few hours later, he replied to me the activation code. Back home, I jumped on my remote to enter the code and found that the ID had changed because of the upgrade from "sp" to "dp" ! :eek: I hope I won't have to pay a second time with the correct ID as I have no proof the first ID I gave wasn't the ID of a friend's unit... Stupid, stupid, stupid me ! :mad:
     
  2. GrahamMG

    GrahamMG
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    Hi Emmanuel.
    Have a word with the helpdesk, they should have the full history of your unit including the old Unit ID so may well believe your story. I'm not saying that you may not haved to pay again though as the licences issued have to be paid for under a strict agreement with Dolby but genuine cockups should get a sympthetic ear with a bit of luck.....
     
  3. Emmanuel

    Emmanuel
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    I received the correct code from TAG today without any problem. Great and fast service. Thanks for your answer, Graham.
     
  4. GrahamMG

    GrahamMG
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    Nice to know some things are still the same :D
     
  5. roversd1

    roversd1
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    Wibble....
     

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