Celticbhoy1888
Prominent Member
- Joined
- Apr 21, 2007
- Messages
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- Age
- 46
- Location
- Highlands, Scotland
I would appreciate some advice on a steelbook I sold on eBay. The buyer messaged me today saying the steelbook was sold "not as described". He says there is a small dent on the bottom edge. I asked for photos which he has sent to me which shows the small dent. He now wants a full refund.
However I am convinced the dent was not there when I posted it to him. Every steelbook I've sold on eBay (70+) have been posted bomb proof. There's no way this happened in the post. I also scan every single inch of them for dings and scratches before I list them on eBay.
Now I'm going to lose out because I've to pay the return postage, then refund him, then there's more seller fees for listing the item again.
There's always the chance he's just sending me his own damaged steelbook and keeping mine at no cost. But what chance have I got proving that if he opened a case with eBay ?
However I am convinced the dent was not there when I posted it to him. Every steelbook I've sold on eBay (70+) have been posted bomb proof. There's no way this happened in the post. I also scan every single inch of them for dings and scratches before I list them on eBay.
Now I'm going to lose out because I've to pay the return postage, then refund him, then there's more seller fees for listing the item again.
There's always the chance he's just sending me his own damaged steelbook and keeping mine at no cost. But what chance have I got proving that if he opened a case with eBay ?