Hi all i have recently just brought a new tv from M & S
Its 42inch led tv, but ive noticed it has backlight bleeding on it. Is this bad or not to bad. I don't know whether to stay with it or ask for a refund. I only paid £230 for it with a 5 yr warranty.
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Is this bad?
Well, presumably, obviously this is an edge lit LED set (is it a Samsung from the picture??)
Unfortunately, this can be quite common with LED sets, but shouldn't perhaps be quite as bad as your pictures suggest.
May I ask what settings you have the brightness/backlight/contrast/picture setting to? Obviously if brightness is set too high this can exaggerate the problem.
If you have the settings at a "reasonable" level, then you need to seriously question whether, during normal tv viewing this is going to affect your enjoyment?
For example, watching darker scenes within films/tv shows/letterboxed films (black bars top and bottom)? Can you notice it quite a bit? If so, whilst this may be a common downside to edge lit LED technology - it shouldn't be *that* bad. Your pictures display this quite badly, but sometimes photo's do exaggerate the effect a little....
To sum up then, providing you haven't got all the settings mentioned earlier up too high and have changed the mode perhaps from "vivid" (or similar) and you *still* notice this badly on some darker content, then you *must* contact M and S and explain you are not accepting it. Have you had this over 28 days? If so, it might not be a straight forward swap or refund though......you might have to go down the "repair" route.
I know all this as I have recently done this and got a swap quite easily.....the first set I had was appalling (similar to your photo's actually) - the second set I ended up with, whilst not perfect in this area, was *a lot* better - so - hope this helps.
Good luck.....
Oh - and finally- you may only have paid £230 with a 5 year warranty - BUT - a tv should still be "fit for purpose" - ie viewing general content tv without any bad artefacts - and, whilst this phenonemon *is* a common trait of LCD/LED (especially edge lit tv's) it shouldn't be bad enough to spoil your enjoyment of watching the set....
