Back up to Google drive on android phone

Ilovewaffles

Well-known Member
I have a moto e play mobile. The toggle to back up is on, but I notice that for backup for contacts it says waiting to back up, and back up now is greyed out. On Googling it appears there is a big problem with back ups , no reason given, and Google have offered no solution. There was a suggestion that removing security for a locked screen allows a back up, but then you would have to be continually doing this then reinstating the security. I have just manually put in contacts, following a disaster with my previous phone , plus I lost photos, so don’t want to go through this again. I bet many toggle the back up on, not realising their data isn’t being saved to Google drive.
 

Ilovewaffles

Well-known Member
This explains my problem clearly. Has anyone else had it, if so, what did you do about it? E1BF090C-93EA-4B5C-8AA5-C9ABC170E804.jpeg
 

LV426

Administrator
Staff member
moved.....
 

Ilovewaffles

Well-known Member
There is a lot about it online , and nothing has been done to solve it.Rebooting doesn’t work. Last night I was able to back up, with the greyed out button having turned blue, ((it just happened- I didn’t do anything) but under contacts it still comes up with the message “waiting to backup.....”
 

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