B6 and Sky Q sound/Pixelation

russ1977

Novice Member
Hi all,
Had a B6 since April 2017. Have Sky Q 2tb box and Marantz amp.
Over the past couple of months, ive noticed brief audio drop-outs while watching live and recorded Sky.
Also the sound goes really quiet when adverts start, then gradually increases to the previous volume.
Its really annoying!
Also started to get some picture pixelation while watching Sky TV.
I contacted RS about it, and they straight away said they'd get a repair done (which was nice), but Im wondering whether this may be a SKy issue rather than an issue with the TV?
Dont want to be without my TV for 4-6 weeks as estimated for repair, if its not the issue?
RS were happy to agree to a repair, so wonder if this is an issue known on B6's or whether I need to get Sky involved?
Thanks,
 

JayCee

Distinguished Member
It's not a fault in your TV.
Head over to our Satellite TV forum and read through this.
 

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