Glenn01
Prominent Member
- Joined
- Jul 3, 2007
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Hi Guys,
Just thought I would put a note on the Forum to let everyone know the superb service B&W have given me recently.
After just over 3 years of superb listening experience, my B&W pv1 sub developed a fault and stopped working.
Returning it to B&W for repair, I very promptly received it back with a note advising due to the nature of the fault it could not be repaired so they have given me a brand new one with a 1 year warranty.
All this within the fixed price repair figure quoted for my Sub.
I thought that was excellent and even though this is my second set of B&W speakers as I was already a fan of the brand, with service like that, they have a customer for life now.
Totally refreshing to know there are companies out there who really do put the customer first.
Well done B&W ... I was well impressed
Just thought I would put a note on the Forum to let everyone know the superb service B&W have given me recently.
After just over 3 years of superb listening experience, my B&W pv1 sub developed a fault and stopped working.
Returning it to B&W for repair, I very promptly received it back with a note advising due to the nature of the fault it could not be repaired so they have given me a brand new one with a 1 year warranty.
All this within the fixed price repair figure quoted for my Sub.
I thought that was excellent and even though this is my second set of B&W speakers as I was already a fan of the brand, with service like that, they have a customer for life now.
Totally refreshing to know there are companies out there who really do put the customer first.
Well done B&W ... I was well impressed