That's OK, so it's a satellite receiver and recorder, that ought to get the Sky 3D channel the same as any other.
The details are on the link I gave and at 3D - KingOfSat, so what happens when you try to tune it?
No Lipsyc issues though like certian DM800's I could mention
The Az will recieve that channel fine with a correct subscription. Have you checked all the transponder details when doing a scan ? 12460H 29500 3/4 DVB-S2 (QPSK). You are just trying to scan the one transponder ? If that dosen't work which Image are you running ?