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AV Sales?!?!?

Discussion in 'Plasma TVs Forum' started by chriseltham, Nov 4, 2004.

  1. chriseltham

    chriseltham
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    Just recieved my Pana W6 opened the box and there was the TV, great you might think but:

    1) No scart terminal board and

    2) No wall mounted Bracket!!!

    Do these come seperately or what???

    Kind Regards

    Chris
     
  2. swarrans

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  3. njr

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    Yes.

    Or so I have been told. I am getting mine delivered tomorrow, so we'll see what happens.

    Cheers.
     
  4. chriseltham

    chriseltham
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    LOL, well they could have told me hahahaha

    Now im not sure whether they have forgotten to send them or they will turn up tomorrow!!!!

    Anyone actually had this issue and recieved them afterward?!??

    Fantastic looking Plasma tho :)
     
  5. thfccambs

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    Mine turned up on the same day.
     
  6. Urban_Moniker

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    The screen doesn't include ANY modules or a mounting bracket; the only standard connection is the VGA port.

    However, AV-Sales throws one module into the price (at least they do now) - but you have to choose which one you want.
     
  7. chriseltham

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    I know that matey, i ordered the wall bracket at the same time and chose the scart connector!!!!

    Anyone else???
     
  8. guli

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    chriseltham,

    av-sales uses a different courier for the smaller stuffs.

    Alex
     
  9. lynx

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    Call them.
     
  10. jimbowley

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    you'd think they would get bored of everyone phoning up to ask where the other bits are, and just tell you in the first place!
     
  11. chriseltham

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    Thanks guys, looking at the delivery note i imagine they get shipped from different places.

    I wouldnt have minded if they had just told me, i mean its a lot of £££ to spend and not have all the info!!!

    Mental note for those guys.......read this thread!!! :clap:
     
  12. njr

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    They told me! Must have been an oversight.
     
  13. dannyboy23

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    They use a specialist courier company for the plasma as they have had bad experiences with Parcel Force when they used to use them for the screens.
    D
     
  14. smarty

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    They told me that the other bits would be sent by CityLink (glad they don't use them for the plasmas!).
    Plasma arrived this morning by specialist. Didn't even need to ask them to unpack and check it - they just did. Fantastic service.
    AV-sales even gave me a tracking number for the CityLink delivery without me asking. They said that they would be here some time today. Can't wait!
     
  15. njr

    njr
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    The plasma has just arrived and the guy unpacked and checked it for damage, no problems. Now waiting for the rest of the stuff so that I can set it up. I do hope it comes today, I really couldnt stand having to look at the screen all weekend without being able to use it!

    Cheers, njr
     
  16. nigels0

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    When I got my PW7, the bracket arrived earlier and the specialist delivery guy turned up later - we checked the panel and he even gave me a hand mounting the panel onto the wall (I had the time in between to put the wall panel on the wall. Great stuff!
     
  17. rhodos

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    :)

    I got my scart socket and JS converter this morning but still waiting for Panel, Panny 37" PW7 - AV sales assure me its arriving today - I just hope they're right (I've been waiting in all day for this).
     
  18. Leigh_1973

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    LOL, thats the worst bit, waiting... hey at least you'll get to play all evening :)
     
  19. njr

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    [rant]Well, no sign of the city link delivery. I just spoke to the city link control room and they phoned the driver. He said that he tried to deliver this morning but I wasnt in so he left a card. That is nonsense as I have been in all day waiting. They wont be able to deliver today. I suspect the driver for whatever reason couldnt be bothered to deliver to my area.

    So I have wasted half a day of leave and am now stuck with a plasma I cant use until city link decide to pull their finger out and bother to deliver the rest of the order. Not happy! [\rant]

    Its a real shame as the excellent and friendly service by AV sales has been let down by poor performance from city link.

    njr
     
  20. lynx

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    Contact them and let them know about this.
     
  21. njr

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    Already have. They are looking into it at their end.
     
  22. rhodos

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    Unlucky matey. I got mine at 3 pm and to be honest (for all you 'normal' blokes out there like me who might be worried if this plasma malarky is a good replacement for a CRT) the PW7 is stunning.

    Major and sincere thanks to all those who helped me pick.

    I've got Sky+ ditrect to Panny scart and its great (as Horny said, us normalites aint gonna spot a 0.2% picture improvement). It may be that I'm only using a VDC lead on my JS converter but it seems to make no difference.

    Anyhow - I am delighted - thanks to forum members, Sky+, AV-Sales, Panny and my GF for letting me do this madness!!!! Do it folks - honestly its great....

    PS. As some sort of payback I'll be happy of course to answer any other newbies as a layman via the forum or PMs.
     
  23. Kulster

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    Just thought I'd mention that I had my PW6 deliverd this morning, great service from the specialist, but just got a note through the door from citylink, so now I have to wait for them to try to deliver again. This is going to be agonising!
     
  24. marcm

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    Best thing is phone the local depot of City Link (should be on the card and if possible go pick it up. It saves a lot of heartache. I,m in the delivery business (Not Citylink) and it is difficult with home addresses as it generally puts the driver out of his original route.
    Alternatively leave a note to leave it with your neighbour / Garage but sign / print / and date the note so he could use it as theier POD.
    At the end of the day it depends on wheter you have a decent driver.

    Good luck
     
  25. Repo

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    Had this with UPS (almost every delivery!), DHL (most deliveries) and ParcelFarce (about 50% of deliveries).
     
  26. Kulster

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    Tried calling them earlier today, but the driver has the parcel on board still, so I can't pick the packkage up unitl he gets back to the depot, except they close at 6pm so unless he gets back soon I'll ahve to wait till tmrw. Still at least its only 10 mins down the road tmrw.
     
  27. chriseltham

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    Got my scart board and bracket this morning via City Link, also 2 emails and a phone call!!!!

    Fantastic aftermarket service from those guys, im made up with it all and cant wait to put it into my new (1st) lol house!!!!!!!!

    Cheers AV Sales.
     
  28. njr

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    To round off the story, my accessories arrived this morning from Citylink. I have spent most of the day setting up and fiddling, and needless to say the picture quality from the PWD6 is superb and much better than I was expecting. Hell, even my cheapo Toshiba 220 DVD player gives a superb picture. The JS box really does wonders for the sky picture quality too.

    A big thanks goes out to AV sales who have been superb throughout, and who went beyond the call of duty to provide recompense when the Citylink delivery was delayed. I will definately be recommending them to friends when they are in the market for new AV kit.

    Cheers, njr
     
  29. Kulster

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    I also got my accessories on Saturday, and can only echo NJR - PQ is excellent and the JS box works a treat for Sky.

    AV-Sales was effecient and a pleasure to deal with - would reccomend to anyone else thinking of purchasing from them.
     

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