Jay Marie

Novice Member
So I have recently upgraded my Panasonic TH42PE30 with a Hisense 43a7400 which I took delivery of earlier today. I'm sadly having a few set up problems which I hope someone could help me with.

I use my Panasonic SA PT550 home theater system for sound and have a freeview box and ps3 that I connect via HDMI.

The problem I am having is I'm not getting any sound coming through my home theater system when viewing TV or playing ps3. I've tried via optical and RCA but still no joy. I know the system works as if I play a DVD I get sound no problem, and sound was working with my old set up.

I have set up home theatre on hdmi 1 arc, ps3 hdmi 3 please help


Distinguished Member
I suspect your SA-PT550 doesn't have ARC so you need to connect the TV via optical or use the TV's headphone out to the Aux input and set the TV to output either via it's sound output menu settings.

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