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ATTN Sony NWHD5 users

Discussion in 'Headphones, Earphones & Portable Music' started by wilto, May 22, 2005.

  1. wilto

    wilto
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    I got my player on friday...lovely piece of hardware isnt it!

    Just asking a query if any of you can get the automatic screen rotate function to work.

    I was led to believe that the screen would rotate automatically depending on which way it physically is!
     
  2. Steven

    Steven
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    don't tell me Sony have given you a dodgy one.
     
  3. wilto

    wilto
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    lol lets hope not...

    if they have ...its been very traumatic for me and i deserve compensation and free stuff off Sony.
     
  4. mcfarfs

    mcfarfs
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    Erm, I think I read somewhere that it doesn't rotate automatically. The screen will be the right way up when you switch it on, but wont rotate as you turn the player. Basically it stays the same way (in relation to the player) as it was when switched on. But it won't rotate accordingly as the player is rotated.
     
  5. wilto

    wilto
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    ah ok....thanks mcfarfs.
     
  6. snownrock

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    yes the screen is controlled by the g-sensor, it only stays in the direction that which it was switched on.
     
  7. Hrochnick

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    I find it slightly annoying though and was suprised when I first switched mine on - All of Sony's advertising suggests that it moves as you turn the player "flipping from horiszontal to vertical with your every move"... I don't think so. False advertising?
     
  8. wilto

    wilto
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    yup this is what i thought too.
     
  9. Fencer02

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    There are now a number of threads with people who are more than a little fed up with our friends at Sony, misleading or using "Spun " advertising. I too thought the HD5 display revolves with movement and whilst technicaly it does the truth is not quite the truth is it. Also we have HD3 having 30 hour battery life , again it probably does in the Lab not however in the real world. I will not get in to the morality of solving problems by issuing new models instead of addressing firm ware issues on the old ones. And now we have a product recall to add insult to injury..............
    To gain an understanding of the ethos that obviously still exists at Sony a small story will illustrate fully how they think and how deep rooted this is.

    One of the first Sony products was a Transistor Radio produced I think in the late 50's or early 60's. It was advertised as a Radio that would fit inside your shirt pocket, and indeed that was a major selling point that the thing was small enough to fit in a shirt breast pocket. All the salesmen duly went round the customers selling the shirt pocket radio..............Only problem was it didnt fit a standard shirt pocket. It did however fit the "Special shirts with enlarged shirt pockets that Sony had made for their salesmen.
    I remember seeing this on a documetary and the Sony executive was very proud of this piece of duplicity................Leopards and spots come to mind

    Go here for support of this story

    http://www.uefap.co.uk/reading/exercise/texts/sony.htm

    This story is repeated from " Made in Japan by Akio Morita"
     
  10. wilto

    wilto
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    yeah.
    im not too bothered about this particular feature but it was advertised quite a lot and to think its not what they made most people think it to be - is pretty bad!
     
  11. KeanosMagicHat

    KeanosMagicHat
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    With regard to the "follow turn" feature watch the movie at the startup of this web page ...... even it is misleading as it appears to show the screen changing orientation.

    http://www.sony.co.uk/PageView.do?s...23732458&section=en_GB_Magazine_Entertainment

    EDIT - it gets worse, and implies that early units may be faulty as when you click "Design" and then "Follow turn" it definitely shows in graphic form the screen actively changing orientation "The screen is synchronised to your hand movements flipping from horizontal to vertical with your every move".
     
  12. whiteairzuit

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    I totally agree, you can clearly see that when the hd5 is moved horizontally across the screen the image is horizontal then a quick bit of shifty computer graphics later, the screen has magically turned vertically without being turned off and on again

    Apart from that little point and an annoyinjg volume limiter which can be turned off by a sequence of key presses, I am one happy HD5 owner.
     
  13. KeanosMagicHat

    KeanosMagicHat
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    whilst you're on try clicking "Design" and then "Follow turn", the graphic displayed shows the same thing.

    I'm beginning to wonder if the early units have a fault here?
     
  14. mcfarfs

    mcfarfs
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    You are right. I think somebody needs to email Sony, linking them to that URL and ask them what the **** is going on. Either early units are indeed faulty (seems unlikely to me), or Sony are REALLY taking the mick here.
     
  15. mcfarfs

    mcfarfs
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  16. Hrochnick

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    I've got a feeling, though I can't confirm at the mo cos I'm at work - that the manual describes the operation of it as it actually works (i.e. they are not broken), in which case it's definitely misrepresentation.
     
  17. watchinthewheel

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    i cant believe sony have done that! thats really blatant missleading advertising, i reckon they could be sued over that no problem. im very glad i didnt shell out another £200 on a hd5 to upgrade from a hd3 its not worth it at all by the looks of it.
     
  18. KeanosMagicHat

    KeanosMagicHat
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  19. Hrochnick

    Hrochnick
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    I've just double checked the manual and it does indeed state 'when you turn the player on'.
     
  20. ohms

    ohms
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    yeah if they are lying....that just isnt on. blatant misadvertising. not tricks. thats just shoddy.
     
  21. wilto

    wilto
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    blatant lieing!

    ah well i love my sony hd5!

    my battery came full charged and on my first charge up i have to say it hasnt lasted any where near 20 hours let alone 40 hours.lets hope this improves.
     
  22. watchinthewheel

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    the 40 hour mark is under lab conitions, with everyhting turned off, backlight shuffle etc. i reckon if you play a single mp3 over and over without any movement of the player it would reach the 40 hour mark. you will never get it in the real world. the screen rotate thing is a joke though, i would complain to sony if i had bought a hd5
     
  23. wilto

    wilto
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    yeah im going to write a letter/email to sony stating with all the appropriate links and explanations as to whats stated to happen and what is actually happening.
     
  24. KeanosMagicHat

    KeanosMagicHat
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    Not necessarily so.

    I have an NW-HD1 at the moment and it was advertised as a maximum of 30 hours on ATRAC 3plus 48.

    I have my music stored at ATRAC 3plus 64 and a remote attached and decided to do a test. I was pretty impressed to get 28.5 hours.

    As for the complaint I hope someone does it because, as someone who's not going to take delivery of an NW-HD5H for another couple of weeks I'm kinda hoping it's a fault with the early models (subject to an imminent recall obviously).
     
  25. mcfarfs

    mcfarfs
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    Now I think about it, if we complain to Sony I reckon we will just get a stupid PR response.

    I suggest HD5 owners contact Trading Standards, making an official complaint. Link them to that preview on the Sony site, this thread etc. and explain exactly how you feel about the problem.

    www.tradingstandards.gov.uk

    If you are from outside the UK, email your country's equivalent!
     
  26. Cloysterpeteuk

    Cloysterpeteuk
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    Does the HD5 now support AAC?, seeing as the Sony Ericsson mobiles have supported it for ages.
     
  27. Hasselhoffia

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  28. caaralagueva

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    I bought a silver NW-HD5 last Friday from my local Sony centre and have been following this thread ever since, noticing people's disilusion in Sony's advertising techniques.

    I wrote to Sony expressing my 'disappointment' that the NW-HD5's screen does not rotate in real-time as implied by their advertising, but only when the unit is powered on and this is their reply:

    Dear Miss Lamb

    Thank you for your recent enquiry.

    It was not our intention to mislead anyone and the info was meant to relay that
    the screen would appear horizontally or vertically depending on how you prefer
    to use it. Clearly it does do this though only when powered on and not for when
    you want to rotate the unit whilst in use. We are sorry if this is not what you
    expected but again, it was not our intention to mislead. We do believe this is a
    high quality unit and hope that you will get years of enjoyment from it.

    I hope this information is of assistance.

    Finally, if you need to reply to this e-mail, please quote reference XXXXXXXXX
    in the subject field of your e-mail.

    With Regards


    [mod comment - do not use the names os Sony employees]
    For and on behalf of
    Sony United Kingdom Limited


    Not a great reply.. but there's not really much else I can say to them.

    Has anyone else had a reply from Sony re this issue?
     
  29. wilto

    wilto
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    i wrote a rather stern letter with the help of my grandfather whos a solicitor, he took a look and he said if he was the owner he would be outraged at this lieing false advertising!

    but he said dont expect anything off sony, they will say sorry, change the advertising and we will never hear of this again.
     
  30. KeanosMagicHat

    KeanosMagicHat
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    At least if they change the advertising that is a start.

    It's plain wrong to advertise this "feature" in the way that they have.
     

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