Asus A52f laptop help needed please

Discussion in 'Microsoft Windows' started by dennis1, Oct 14, 2017.

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  1. dennis1

    dennis1
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    Have the above laptop which was windows 7 but took the free upgrade to windows 10 offered by microsoft a while ago.
    Anyway, this is the problem, I transferred all my music, docs, pictures etc onto an external hard drive, with the intention of wiping the laptop to re-sell. When I restored the laptop to factory settings, It seems to have bricked itself, It will only show the start up screen, I have tried all the F keys, the only one that works is F1, which tells me windows is loading, but then comes up with an error code. Any help to get this up and running again would be appreciated. Many thanks in advance.

    Den
     
  2. EndlessWaves

    EndlessWaves
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  3. dennis1

    dennis1
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    How do I get that that onto a laptop that won't boot past the Asus screen?
     
  4. dennis1

    dennis1
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    Forget last post, just clicked on link and all was clear. Many thanks, will post how I get on.;)
     
  5. dennis1

    dennis1
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    Get this far, been on screen like this for 30 mins now, seems stuck. :thumbsdow
     

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  6. EndlessWaves

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    It might be worth redownloading the installer.

    Generally though a failed reset and an installer that won't run point to something more serious. Potentially hardware issues.

    Were you getting any freezes, crashes or other problems before you wiped it?
     
  7. dennis1

    dennis1
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    No problems at all, just backed up music etc then restored to factory settings. Even googled the new error code and done everything microsoft said, still no joy. Thanks for taking the trouble to try.;)
     

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