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Arrgghh! What should I do?!

Discussion in 'Movie Forum' started by mevetts, Jan 21, 2005.

  1. mevetts

    mevetts
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    Hi,

    I bought the Star Wars Trilogy just before Christmas from Tesco, haven't had a chance to watch them all. So, with the house to myself, thought I would stick on The Empire Strikes back. Open up the case....NO DVD!!!!!

    Checked the others, all present and correct. However, I no longer have the receipt.

    What should I do? Has anyone else experienced a similar problem?

    Cheers,

    Mark.
     
  2. BurninVermin

    BurninVermin
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    If you paid cash then your at the mercy of the person behind the desk at Tesco, although if it was a card purchase and this was the only thing you brought try taking in a copy of the bank statement, as this can sometimes help.

    Alternatively try sending an Email to Fox UK and explain the situation, they may have records of simular problems.
     
  3. mevetts

    mevetts
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    Hi,

    I paid using card, but bought some other things as well, so it does n't really prove much. However, I'm going to go to customer services tomorrow and see what they say, failing that I will give Fox a try like you suggest.

    Cheers,

    Mark.
     
  4. Kazuya Mishima

    Kazuya Mishima
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    :lesson:

    Bad boy, dirty boy, in your bed!

    The entire trilogy followed by extra features should have been viewed immediately in one marathon session upon return home from the supermarket! (allowing for unpacking of groceries, of course)

    I would be sick. Hope you get the disc without having to shell out again.
     
  5. dUnKle

    dUnKle
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    buy another set

    get new reciept

    return old set next day - stating the error and that you would like a refund
     
  6. nero0410

    nero0410
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    :lesson:

    and in future always check for your discs before you leave the store you bought them in

    tris
     
  7. moonmonkey

    moonmonkey
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    I think Duncan has the best solution.
     
  8. Conn

    Conn
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    Clubcard - did you use one? If you did, your reciept details can be found easily (would need the date of purchase as well)
     
  9. Greg Hook

    Greg Hook
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    Everything you ever buy is recorded on the clubcard, sounds like something to try if Duncan's solution doesn't work for you.
     

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