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Are you sick of renting scratched DVD's?

Discussion in 'Movie Forum' started by Droogie 2001, May 9, 2003.

  1. Droogie 2001

    Droogie 2001
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    I don't about you guys but I would say out of the last 10 DVD's I have rented at least 2 have had scratches which has affected the play back. Sometimes this is only brief but other times I have had to spend alot of times in trying to force it to play.
    Some disks don't even start to play!
    I always check the disks before sticking them in the player and even recent disks are covered with scratches.

    The only good thing about video tapes is that they seemed much more able to take the abuse rental stuff gets!

    Anyone else in the same boat as me?
     
  2. hornydragon

    hornydragon
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    But rental VHS knacker your heads coat them in crap etc!!! Are you renting online or high street? I think the service from high street rentals is awful!!! I am very tempted to try an online company as 3 disks a month is £10 and you get unlimited disks and no late fees online, I might do that and not bother with Subs TV????
    I've got myself thinking now!
     
  3. PoochJD

    PoochJD
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    Hi,

    I agree. I'm sick to death with people who don't care that because the DVD they've hired isn't theres, and so they feel that they can use it as a drinks coaster / breadboard / glue testing surface / sandpaper disc / knife sharpening device, etc, etc! :mad:

    I've rented discs less than a week old, and they've been scratched. Yet, I have CD's in my collection, more than 10 years old, that look like I bought them less than an hour ago from a local high-street store!

    This kind of sub-culture, (the kind where, no one gives a damn, simply because they feel it's not for them to bother telling anyone about, or bringing to people's attention) really frustrates me! Maybe those who scratch the discs, should have their own specialist stores - ones that rent only trashed-to-pieces DVD's, and VHS tapes that are almost unwatchable! Alternatively, maybe they should be immediately invoiced for the disc! At about £35 to £40 each, maybe they would learn a harsh lesson.

    Whenever I rent a DVD, I always check the disc in the store, at the counter. That way, if there is any damage at all, I can let the store know, and that means I don't get penalised if it is damaged, because I can't have played it. Once the disc leaves the store or rental library, the store can't prove you didn't damage the disc. However, you can prove that you didn't damage it, if you check when you rent the discs, and before you take them home!

    Trust me! Those few seconds checking the disc for physical defects, are better than risking coughing-up £35 to £40!

    Pooch
     
  4. rigman

    rigman
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    Yes got one tonight that was unwatchable. Have to argue the case for a refund tomorrow.
     
  5. apul

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    i always check before i leave the store, but most have been fine.
     
  6. Rasczak

    Rasczak
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    Have you thought of getting one of these 'GameDr' machines that are supposed to sort out fingerprints/scratches etc on CDs and DVDs. I thinking of getting one as some of my DVDs have been scratched putting them in a DVD wallet. Sounds like it might be useful for rented DVDs too.
     
  7. nwgarratt

    nwgarratt
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    I have rented DVD's just 2 days old that are aleady scratched. People just don't care and if they buy DVD's I dread to think what they are like.
     
  8. hornydragon

    hornydragon
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    they look after them! altogh i do have mates who throw £40 PS2 games on the floor and then others who wont let you touch a disk and frown if you dont wash before picking up a remote or controller!
     
  9. CodeThief

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    I always check the disc in the shop before I leave. They look ****** off when you ask for another copy if it's scratched!!!! TF do they expect me to do?? say "Thank you for this unwatchable disc" !!!!!

    GRRR :mad:

    Dave
     
  10. CooperUK

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    One of my mates is an assistant manager for Blockbusters. He says that it is a huge problem, and they now issue the discs in protective wallets. within an Amaray case, to try and cut down on the damage. It still happens though, as idiotic people feel that their rental charge includes the option to damage the disc. These must be the same people who think their road tax means that they own the whole road :mad:

    I'g go for online rental myself if I could trust the post in our area. Our first post arrived at about 6pm yesterday!

    I agree that these dopes should be invoiced for the damaged discs. I've never damaged a disc, so why should thyey be allowed to get away with it?
     
  11. Droogie 2001

    Droogie 2001
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    Thanks for the replies everyone.
    I am not surprised by the amount of people suffering the same problem.
    Fortunately I have not been charged for any damaged disks yet.
    But checking the disks at the counter is obviously a good idea and something I shall now be doing!

    Cheers
     
  12. mjn

    mjn
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    i hate people who use things of mine, like the PC mouse, remotes....and they have sticky hands or fungers!!

    Does my head in!!
     
  13. billduff

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    So you actually get a second post still do you ??:laugh:

    I totally agreee with them paying for it. Might make them treat it a bit better after they get hit with the full rental replacement cost. Although how many people dont look after hire cars and they can be charged quite a bit for damage to those.

    I rarely rent these days but I never lend my own stuff out unless I know it will be trated well. Only 2 people can borrow my stuff.
     
  14. Gary D

    Gary D
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    I work part time for blockies so i thought i'd offer you all an insight into what to do:

    1. as some of you have pointed out check the disc BEFORE you leave the counter if your not happy with it then ask for another one

    2. If you are going to do the above then try and do it when the shop is not busy (staff nor other punters will be very happy with you if you spend half an hour standing at the counter looking at all 150 harry potter disks

    3. If you do get home and find that the disc is unplayable then phone the shop straight away and tell them they will put a note on your account tp say as much. that way when yuo do take it back you will get a replacement without arguing ( after all people like getting something for nothing and saying that the disk was unwatchable, even though they have kept it for two days without saying a word - how do i know that they have watched it and just want a free film? in short i dont)

    hope it helps, it not a problem for me as i get to see them the week before release when they are pristine. but hey that why i do a night a week in a video shop.

    If any of you use blockies in Erdington, Birmingham on a friday night say hello


    Gary

    :smashin:
     
  15. raigraphixs

    raigraphixs
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    Hi,

    Yes Blockbuster do put them into wallets, but also stick in a backing card that does not have a smooth surface, surely pullling discs out over time will lead to surface scratches?.


    rai
     
  16. Chandy

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    "Have you thought of getting one of these 'GameDr' machines that are supposed to sort out fingerprints/scratches etc on CDs and DVDs. I thinking of getting one as some of my DVDs have been scratched putting them in a DVD wallet. Sounds like it might be useful for rented DVDs too". - earlier post (not sure how to get this in!!)

    Do you know where you can get one of the GameDr machines and how much they cost - do they def do a good jobs with scratched discs - as I keep in wallet and even gently putting in and taking out they are bound to get scratched over time if disk is used a lot!
     
  17. Rasczak

    Rasczak
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    Virgin Megastores sell them. I'm not sure if it's exclusive to them or not (in the UK). I tried to get one in Portsmouth the other day but they had sold out and was told to try next week. No idea of the price although a US site is selling them for $30 so it can't be THAT much here. I am definetly going to get one - will report back on how effective it is.
     
  18. bibooo

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    I can honestly say that I never had a problem renting DVDs about five years ago. Back then the only people who owned DVD players were movie fanatics and ex laser disc lovers; these people paid serious money for a serious piece of technology, they expected the best from this new format and therefore respected it.

    Now any idiot with £50 spare can pick up a DVD player (and 10 to 20 free sh*t DVDs) whilst doing their weekly shopping. I used to feel proud of owning a DVD player but now it's no more revolutionary than owning a toaster.

    People might think I'm talking sh*t (which isn't unusual), but I predicted this right from the start. I could see that as time went on and DVD players plummeted in price (cheaper prices for cheaper people), the condition of your average rental DVD would go downhill; first it was fingerprints, then jam or marmalade, then scratches and finally a combination of all three.

    Give something like this to "the masses" (people on council estates who have rusty prams in their front gardens) and what do you expect? :mad:
     
  19. Ripco

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    mraggett: Ive never rented warped, chewed, fuzzy videos that completely kill your videos heads (NOT). It seems that this only ever happened with dvds LMAO. I hate to just ignore your very valid point but the same was and is happening with rentals videos even giving something to your so called friends aint safe anymore.

    Also I always take care of other peoples property so I suppose I one of the few rentals you wont have to worry about. I suggest you get a job in your local video store and they can feel your wrath every time they return something badly scratched etc.

    Bilboo (Sorry to point out that you however are just talking complete crap). Ive had a dvd player for about 5 years not from the beginning and I have had a few since. How can you slate people from other less fortunate walks of life as being the lone culprit, if anything these people are more likely to look after what they cannot afford to replace. I find its the richer classes if anyone that dont give a crap about most things in society. As for your thinking that dvd should be an exclusive club??? what the fudge? How can you expect something to take off if your dont put it out there for everyone? Are you just bitter cause you stupidly bought Betamax?

    P.S. Im working class and by no means skint.

    Ripco. :hiya:
     
  20. KRRK

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    Sorry, I think Bibooo has a bit of a point. I remember working in a video shop when DVD was launched and we had about 5 or 6 DVD renters. The plebs got VHS. ABout 18 months later, the plebs started getting the players, and then the disc problems began. The same ones that used to mess up the tapes, started messing up the discs.

    These people don't care about other peoples property because they dont care about their own. If someone treats their possessions with care, they will treat other peoples with care. Generally speaking, anyway.

    Trouble is, in the area I was living in at the time, these people were the core renters. I imagine its the same for lots of areas, so the store did nothing to stop them renting discs, no matter how many they damaged. It was free to replace them for the shop, so the only person to lose out was the poor sucker who got the disc next.

    Incidentally, dole day was the busiest day. They would come in and rent loads and then go to the co-op next door and spend the rest on micro chips and blue pop. But it was the video shop they came to first. ;)
     
  21. Rasczak

    Rasczak
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    Odds are when BluRay finally launches here we will have 'Superbit style' releases that will only be of interest to Home Cinema users as opposed to the "plebs". Assuming Blockbuster etc stock them then only people 'like us' will get them (as most people won't have the kit to notice the difference between 10MBits per second and 36).
     
  22. bibooo

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    Thanks for that info KRRK, it seems that I may not be talking "complete crap" after all. :smoke:
     
  23. wolfeh

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    Hi, I've also found the same with rentals of any kind (dvd's games etc), so I gave up renting as it was just a waste of time. Recently I have given up buying dvd's and cd's from the high street as well and turned to the online stores, as everything i brought had at least 1 flaw on the disc. At the risk of sounding like a "nutter" the general public suck... :devil:
     
  24. KRRK

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    Wolfeh, I think anyone who has worked in some sort of shop would agree with that last sentiment.
     
  25. PoochJD

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    Hi,

    One final point: it won't matter how much protection you wrap a DVD disc in, if the "pleb" (!) who rents it, treats it like crap. Ditto, if the pleb's five little sprogs feel like testing Daddy's new "Harry Potter" frisbee outside on the driveway.

    Simply put, video and DVD rental stores need to start punishing those who treat discs with less than 100% love and affection! :mad: If you want to trash the disc, fine! But then the store should have the right to trash your membership - permanently!

    Pooch


    P.S. This reminds me of those folks who sneak off for a ciggie in the toilets. I once read a superb piece of graffiti, that said: "If you keep using our toilets, as smoking rooms, we'll start using your ashtrays as urinals!" :D
     
  26. KRRK

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    Yay, Pooch, long time, no posts, unless I've missed them. Hope everythings going well for ya.
     
  27. Squirrel God

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    Yeah, I read that too. So I took a dump on a few non-smokers' desks as a pre-emptive strike :D

    BTW, I don't rent :)
     
  28. encaser

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    I always felt intimidated by the threat for non-smokers to p*** in my ash tray, that is until a seconds thought made me realise they'd just end up p****** on their hands, strides and shoes and stink of fags. Hazar. Now you smell like many smokers after a good night out;)
     
  29. Stuart Wright

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    My 4 year old has carried her DVDs around with one finger through the hole and one on the edge for over a year.
    And the two year old has seen her and is copying her. If he makes it to the player first, he has the disc out and in my hands without scratching it.
    So the conclusion is that some people who rent DVDs are less capable than 2 year olds.
     
  30. Jimmysil

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    I think it's that some people just don't realise how much damage small scratches can cause to optical media. :confused:

    Of course there are those that do, but just don't care.

    I have the same problem with my telescope, a few times I have had to stop someone touching the front lense. :nono:
    They don't realise that the crud on peoples hands (even clean ones) can damage the lense coatings quite badly.


    Maybe video rental places should have a policy:

    For every dvd you scratch , well scratch one of your eyes for free.

    Cruel I know, but It may make people think twice.
     

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