Ok, after my TV was taken away to have 2 faults fixed on the 23rd Jan 2002......it had to go Sony themselves to be fixed....got it back this weekend 9th March 2002.....took them 6 weeks roughly to sort it out. And guess what?? Thats right its still faulty!! Only one of the faults has been fixed. The main fault on the picture was the brightness had gone mad and was at about 500%...this has been cured. BUT.....the other fault which was it didn't switch to widescreen on anamorphic R1/NTSC DVD's, has not been fixed....and why you may ask? Well when the 2 "engineers/technicians" brought my TV back, they asked me to check it was ok, so i did......first fault, as detailed above had been fixed, and as i tested the widescreen switching problem....it was still there, so i say them look, it still doesn't switch.....their response.....well one guy was too busy looking/playing with my Pronto/Sony amp!!.....and the other guy wasn't that interested and was giving some bullsh*t about how Sony TV's, NEVER EVER switch on widescreen materials by themselves!! His advice was to leave it on SMART, but then i explained that all material is going to be the wrong aspect ratio, as all SMART does is, stretch the material to fill the screen. So there i am, arguing with this guy about how my TV should perform....so i shows him the TV widescreen switching on R2 material, and his response was......"You'll have to phone Sony!!" So can anybody please tell me, how i can get my Sony TV to switch widescreen mode on R1 anamorphic DVD's......it used to do it....for about 2 and a half years actually!!