Forzafan
Prominent Member
hi
i have been with sky for the whole package for around 6 years now and have had unlimited bb for most of that time. just recently ive noticed a lot of ocassions (especially late evening) where my speed just plummets but does not disconnect. i usually get 11mb ish but doing some speed tests last night it went from that at around 7.30pm to 0.5/1mb about 9pm which matches up with the previous night. i was trying to stream something and quality was abysmal.
i rang sky and she seemed to think that going in to my property line speed was 17 so shes sending out a new router (i already have the new posh one i bought myself a few months back). can it be the router when its not always poor speeds?
worth mentioning that i recently changed from bt line rental to sky and its only since then ive noticed this fault. they messed up the switchover (surprise surprise) and i was without a phoneline for 2 weeks. could they have messed the bb up too?
any help would be appreciated as i do not want to leave sky but cannot live with this as the football is unwatchable!
i have been with sky for the whole package for around 6 years now and have had unlimited bb for most of that time. just recently ive noticed a lot of ocassions (especially late evening) where my speed just plummets but does not disconnect. i usually get 11mb ish but doing some speed tests last night it went from that at around 7.30pm to 0.5/1mb about 9pm which matches up with the previous night. i was trying to stream something and quality was abysmal.
i rang sky and she seemed to think that going in to my property line speed was 17 so shes sending out a new router (i already have the new posh one i bought myself a few months back). can it be the router when its not always poor speeds?
worth mentioning that i recently changed from bt line rental to sky and its only since then ive noticed this fault. they messed up the switchover (surprise surprise) and i was without a phoneline for 2 weeks. could they have messed the bb up too?
any help would be appreciated as i do not want to leave sky but cannot live with this as the football is unwatchable!