Hi,
I understand that Sky is keen for new customers to move from HD to Q, but we are unlikely to get Q as there is a huge copse of trees outside out house, and the sky engineer who came round today says an option is to stick with HD.
However, we are not "new" customers. We have been with Sky since 2006. The previous owner of our property had a cable routed from next door neighbours dish (they are also HD), but we would like our own dish.
The problem is the HD box. Ours is so old it is on its last legs, so we need a new, or refurbished one. I doubt if Sky has a cache of new and unused boxes, but can they provide a 2nd hand/refurbished/reconditioned one?
I understand that Sky is keen for new customers to move from HD to Q, but we are unlikely to get Q as there is a huge copse of trees outside out house, and the sky engineer who came round today says an option is to stick with HD.
However, we are not "new" customers. We have been with Sky since 2006. The previous owner of our property had a cable routed from next door neighbours dish (they are also HD), but we would like our own dish.
The problem is the HD box. Ours is so old it is on its last legs, so we need a new, or refurbished one. I doubt if Sky has a cache of new and unused boxes, but can they provide a 2nd hand/refurbished/reconditioned one?