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Are clothes under warranty ?

Dextur

Distinguished Member
Do clothes have a warranty?

I'm a bit miffed.

I spent about £200 on a North face coat 10 months ago.

The zip bust completely today, almost splintered.

Is it now a glorified duster?
 

qwerty321

Distinguished Member
The all important question is, is the zip on the left or the right? :D
 
D

Deleted member 297713

Guest
You probably would have some warranty (workmanship\material faults), just not insurance (accidental breakages), most likey no wear+tear cover;).
 

Dextur

Distinguished Member
Did you pay cash? :(

I honestly don't have a clue now, I bought it in October last year,
don't know whether it was card, debit or cash, or if it was a card
which it was.

Must pay more attention with crap like this, I'm anal about keeping
receipts and everything for most stuff, just didn't think about it for
clothing.
 

Desmo

Distinguished Member
Just take it back to the shop anyway and try your luck. It may have been from a recent range meaning it can't be over a year old or whatever. I'd certainly give it a try and if the shop don't want to know, write to the manufacturer.
 

nheather

Distinguished Member
TheNorthFace are pretty good. Customer Service in the UK seems to be run by just one lady - sure it isn't but every time I have spoken\emailed them it has been the same lady who responded. But she is very good.

I got the laces in my approach shoes replaced (the plastic eyelets are small so normal boot laces won't work). They were about 2 years old and I argued that it was ridiculous that I had to throw away perfectly good shoes because the laces had worn. I was intending to buy them but she sent me two pairs free of charge.

Give them a call.

Cheers,

Nigel
 

Dextur

Distinguished Member
TheNorthFace are pretty good. Customer Service in the UK seems to be run by just one lady - sure it isn't but every time I have spoken\emailed them it has been the same lady who responded. But she is very good.

I got the laces in my approach shoes replaced (the plastic eyelets are small so normal boot laces won't work). They were about 2 years old and I argued that it was ridiculous that I had to throw away perfectly good shoes because the laces had worn. I was intending to buy them but she sent me two pairs free of charge.

Give them a call.

Cheers,

Nigel

nigel, do you have the number?
 

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