Archos705 repair problems


Standard Member
Do Archos send their equipment overseas for repair?
I have had battery life issues with my new 705 (only getting 2 hours playback on avi files with a fully charged battery) and also the web brower was freezing after about 15 minutes use.
I sent the item to Southampton three weeks ago and Archos tell me there is nothing wrong with the unit - after supposedly running various tests.
They returned it to me on Friday and following tracking of the package I am told it is stuck in Customs at Newcastle awaiting paperwork from Archos. I assume this means the item has been abroad for repairs.
Have other people had problems with Archos and their tech/customer service Departments.
They are very difficult to get answers from and there does not appear to be a telephone in their repairs section.

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