zazwaldo
Standard Member
Hi again guys,
I deposited my DV137 with the retailer I purchased it from last Monday as it is faulty. I called said retailer today to get an update as I had heard nothing and was basically told Arcam's normal way of doing business is that there are NO updates given and that my unit will be returned 14 days from the time Arcam received it.
I've never encountered a method of warranty repair and replacement like this and for some reason got the impression I was being fobbed off can someone alay my fears and vouch for this being the normal process, stop worrying and just sit tight and wait for the return of my unit.
I deposited my DV137 with the retailer I purchased it from last Monday as it is faulty. I called said retailer today to get an update as I had heard nothing and was basically told Arcam's normal way of doing business is that there are NO updates given and that my unit will be returned 14 days from the time Arcam received it.
I've never encountered a method of warranty repair and replacement like this and for some reason got the impression I was being fobbed off can someone alay my fears and vouch for this being the normal process, stop worrying and just sit tight and wait for the return of my unit.