Before anyone wonders, the reason Ive raised this in the Arcam rather than a more general forum is that whilst Ive searched many threads on appropriate forums, and Internet in general, Ive found that most advice when skipping, freezing or other issues emerge is rather fatalistic and along the lines of yes, you have a big problem and if a Lens cleaner doesnt work and you dont wish to try adjusting or replacing the laser yourself, the most cost effective thing is generally to replace the player. Fine for cheap kit but I love my Arcam players and the dealer will certainly asked to repair them if the worst happens. However, whilst I dont have a current problem (though I do own one delaminating DVD that freezes badly), all I really do currently is store and handle my DVD/CDs carefully. So what would people recommend (if anything) to maximise the lens/laser life of my CD36 and DV78. Should I use a lens cleaner routinely and what type? Would that sit well with Arcam? Alternatively, should I take it into the dealer to check/clean it routinely or would this be a pointless overkill? Is there a maintenance menu item in the DV78 to recalibrate the laser such as reportedly exists in some Sony models? As to the CD/DVDs themselves, what cleaning solutions, cloths or surface reconditioning (if any) is recommended? I am assuming in all of this that software (where appropriate) is up to date. Thoughts anyone?