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Arcam dv88+ upgrade problems!

Discussion in 'Blu-ray & DVD Players & Recorders' started by garyc, Jan 19, 2003.

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  1. garyc

    garyc
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    Hi,

    Has anyone recently tried to upgrade their Arcam dvd player to the latest software (2.1.8.34.0), especially the DV88+.

    I have made "4" separate telephone calls to Arcam customer support over the last 2 weeks resulting in 3 software upgrade discs arriving (1 request didn't even turn up!!)

    ALL WITH OUT OF DATE SOFTWARE 2.1.8.30.0

    As the player (2 weeks old) came with 2.1.8.32.0 the first disc downgraded my software and all discs since have been the same. Everytime the "nice man" promises to check the version before shipping!!!!

    WHAT DOES A CHAP HAVE TO DO TO GET THE RIGHT SOFTWARE!! and now the player is not running as smooth as it should I can't tell whether its a fault or software problem
     
  2. Dutch

    Dutch
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    Hi Gary,

    Sorry to hear of your problems. Why not go straight to the top and pm John Dawson if you aren't getting any satisfaction from those lower down the food chain? ;) After all, you have just paid the best part of £1000...

    Steve
     
  3. robocop

    robocop
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    Do you have a CD writer, as they can email it to you?
     
  4. Matt Horne

    Matt Horne
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    gary I have sent u a pm...

    Cheers

    Matt
     
  5. garyc

    garyc
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    Cheers Matt,

    I have replied to your pm with a pm

    Gary
     

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