I just wanted to post on here an official thankyou to John Dawson and Matt Frost of Arcam for working so hard to fix the couple of minor problems I had with my DV-88 Plus. I posted on here a little while back, after getting my DV-88 Plus, with a couple of gripes with the picture. John Dawson got his techies to look into it in conjunction with a Panny AE100 kindly loaned by Sykes from the boards here. Eventually it was found to be a problem with a small number of early players (if you are having similar problems then speak to Arcam tech support). I only got round to phoning Arcam tech support last Thursday and I now have a new picture perfect player. I just think it's great that John took this so seriously and never tried to fob me off. Can you imagine Sony, Toshiba or others working so hard with a customer to get to the bottom of a problem? Hell can you imagine them even acknowledging the possibility there was a problem?! So in summary there may be cheaper players about, but even if they performed as well (and they dont!) I wouldn't swap 'em for my Arcam. All bits of kit can develop problems, the only difference between manufacturers is what happens then and I don't think you could ask for more than Arcam. Thanks again John and Matt, you guys rock.