ARC issues with Philips soundbar

d000hg

Active Member
I've had the Philips HTL3120/12 Soundbar for several years on my old Panasonic TV, that TV doesn't support ARC but the soundbar does.
Just set up our brand new LG 49NANO866NA and connected via ARC, set sound output to HDMI ARC and all seemed good.

But keep realising the soundbar has turned itself off and had to find its remote... On the old TV never needed it!

Any ideas what the issue is and what I can do? Not even sure if this is a TV issue or soundbar issue!
 

bobbymax

Well-known Member
I had/Have exactly the same issue with my Denon soundbar & Sub.
It kept cutting off, so I called Richer sounds for advice, and he said it's an Ark issue.
Apparently, ARK can be veryTemprementel, and I have to keep handshaking it to my TV
If I'm not happy doing that then use a Toslink cable, but I'll lose control with my Magic remote etc

I did ask him if there would be an update that could cure the fault, but he didn't know that.
 

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