Saldawop
Distinguished Member
My daughter dropped her iPhone 5, although it is intact there appears to be like a cloudy mark beneath the glass.You can still use the phone and see what is behind the cloudiness.My ex has contacted her home insurance company and they have told her to go to Apple and see whether they will repair it.If they do they will pay for repair.If not they will replace.
Do Apple ever repair phones? They only offer refurbs right?
Im just wondering what the procedure is WRT insurance claim.
Ex said that Insurance Co told her to go to Apple Store and see if they will repair.None of my local stores have any appointments until Wednesday.Do I need to make an appointment even if I know what they will say or if I tell Apple it is an insurance claim do they make a note of it on their system? Give me some paperwork to pass onto insurance co?
TIA
Do Apple ever repair phones? They only offer refurbs right?
Im just wondering what the procedure is WRT insurance claim.
Ex said that Insurance Co told her to go to Apple Store and see if they will repair.None of my local stores have any appointments until Wednesday.Do I need to make an appointment even if I know what they will say or if I tell Apple it is an insurance claim do they make a note of it on their system? Give me some paperwork to pass onto insurance co?
TIA