andrew24
Established Member
I took my onkyo sr607 back to richer sounds for repair as the display had stopped working and having intermittent problems with hdmi 3, this was about 3 weeks ago so one week after me taking in to the store I give them a call to see how the repair was going and was told the repairers had receiver the said amp after 3days after taking it in so I think ok, them after hearing nothing from them I give the a call after 15 days to be told the repairer has only just received it so I ask can the please check this out and they promised to call back after midday but no phone call came so I give them another call at 5.45pm and was told they are awaiting for parts now and someone will call from their store in the Brighton store, then about 11 am I get a call on 12/12/11 to say they have my amp in the store and all is mended and they will courier it out too me I recieve the amp this morning 15/12/11 and the front panel is hanging off, dents in the side and casing Is bend and their is stuff ratterling around inside here are some photo I have contacted customer dervishes and am waiting a call from them and the store here are some picture.