AOL Broadband Problem

Deepus

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Wondering if anyone can there can help with a little problem.....

Basically, a mate has AOL broadband. All was working OK, then one day, he is unable to connect to the internet. Modem is dialling out OK and connecting, usernames and passwords are all correct, but AOL goes no further and gives the following error code: 47-AC-3100 0x84008502.

Tried searching for the error code but nothing. AOL tech support are about as useful as a chocolate fire guard. Mate has uninstalled and reinstalled still no success.

Any ideas?:lease:
 
Are you using AOL Software to connect to the Internet? Have you tried just using Internet Explorer?
 
Yes, he is using the AOL software, I did not try using IE or Firefox, thanks for the suggestion - will give it a bash and see what happens.
 

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