Gedd
Established Member
Well i thought i would post my experience of returning my AOC and comment on the service i got...first off when LCD went faulty telephoned AOC and a van came 2 days later and with a box....so i thought great should get it back pretty soon....i wish....well to cut it short and after many of my phone calls and over 3 weeks later ( as they did not telephone me not once )...i'm actuall getting my LCD back BUT although i argued over the fact my LCD WAS NEW it was 4 days over their DOA period and was although deemed unrepareable they would not replace it for a new one so i had to settle for a refurbished which of course i am not happy at all with...as i paid for new and had to settle for a refurb which we all know a refurb sells for less..... and their customer service sucks big time as there is nothing they can tell you as they don't deal with the repairs....so you got to wait until they hear first which in my case 3 weeks to tell me my set was unrepaireable which i did tell them in the first place that it had a line of dead pixels....so i guess i'm glad it was unrepareable...god knows how long it would have took if it was fixable!.