When I did it, the guy met me in a local cafe with the lens I was are hiring. They don't like to give away the actual location of their premises.
Then you return the lens to their courier at the address above (who would normally be delivering/collecting them, if you weren't doing it in person).
All went very smoothly when I did that.
Great, thanks for your reply Stewart. The only question I have for the moment is if I wanted a Lens for this weekend, what sort of notice do I need to give if I want to collect from you? (provided you have it in stock of course)
OK, this is a bit confusing now. I replied to @technoholic, but one of the moderators decided that I was sailing a bit close to the wind with regard to the forum's rules regarding commercial postings, so my reply was removed.
Anyway my understanding is that, as the owner of Lenses For Hire, I'm allowed to reply to specific questions that AVF members might ask - especially if I'm just providing information which is in the public domain and could therefore be provided by other AVF members -but I'm not allowed to promote the business. So let's try again.
There are over 1500 customer reviews on TrustPilot, here. TrustPilot emphasise as part of their terms of business that "companies have to ask all their customers to leave reviews on Trustpilot" and that "no companies can delete or otherwise censor reviews". So it would seem to be reasonable to conclude that these reviews constitute a representative sample.
The business is based in Maidenhead. We don't advertise our actual location, mainly for security but also because it's difficult to find and the parking is a nightmare. If customers want to collect or return items in person to save on postage, we meet them at the coffee shop on the corner of the road (Palmieri's) which is easy to find and park at, and does the best cappuccino in Maidenhead.
Hi Stewart, didnt realise the original post got removed, but I did see it before it was removed. Not sure where you stand with the rules but either way I got the info I needed, it just turned out that I decided to buy the lens I was going to hire instead (70-200 2.8) so didn't need the services unfortunately in the end. However its great you're only down the road and am sure I will be using you guys in the future