Hi All,
As some of you have seen/heard AudioVisual Online was acquired by
Gear4Music during 2021. We understand that not all maybe aware and we also know we've also seen a few teething issues to during the changes
Thankfully, most are now sorted now and yes some features are currently not available as yet (like the 10% which I have been communicating or warehouse deals). But I have to mention that there are new features to, with Gear4Music becoming our parent company, we now offer many of the same features they do like 5 year warranties as standard across almost every product we sell, 30 day money back guarantee and home trials (which I've had communicated over the telephone is now 60 days giving you more time to try at home, so if you are interested in this, do get in contact to see if the product you are looking for is available on this option)
I'm happy to report that all the Staff you may have come into contact with over the years are still in Bacup as they were before Gear4Music and the key bit of information is that both AV.COM and Gears4Music are still offering the same great levels of service you have come to expect from AudioVisual Online in the past and nothing has changed here. Thankfully, both companies follow the same philosophy and that is to give you, the customer, the best experience you can have which is still paramount to us all
For those interested, AudioVisual Online was rebranded Mid January 2022. The company was known as AV Online on these Forums and has been an Assured Advertisers since 2008. I have been on for a little longer as I was employed before at Roy Jowett AV before as many will know
Anyone currently looking for any of our older deals/warehouse deals/etc.. then you'll need to keep an eye out for Ex-Demo and Nearly New products which is where you will find them. We understand how many expect to find these types of products and are currently communicating this, but sometimes, these things just take a little longer, but we are hoping that the terminology will be back with us soon
The password change was because of the migration from our old website to the new rebranded AV.com website. This has affected everyone who has an account including me
I hope this clears up a few areas for everyone and if you have any question which I can answer, please drop me a PM or contact us in the same way you have always do at the showroom
Apologies for the delay, but for some reason, this message with my name tagged to it hasn't come through in my emails, otherwise I would have commented much earlier
Regards, Shane from
AV.COM