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anyone ordered from these guys?

Discussion in 'Plasma TVs' started by manorlodge, Jul 14, 2005.

  1. manorlodge

    manorlodge
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  2. -Jay-

    -Jay-
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    I ordered a 36zd26 a few years back off them, the tv was faulty and i had a right job trying to get a refund. They never put me on to the person i needed to talk to saying call back later, to which i did and again he's not able to talk.

    Took me over a month to get it sorted they might be better now? but i would never buy from them again i'm afraid.
     
  3. manorlodge

    manorlodge
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    thanks for the input Jay.
    at this price i am very very tempted but no matter how cheap it is nothing is worth that kinda hassle. ill tread with caution.
    Thanks.
     
  4. Crocodile

    Crocodile
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    I too have bought from PRC & would never do so again. :thumbsdow
     
  5. manorlodge

    manorlodge
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    thanks crocodile, thats my mind well and truly made up. back to waiting on the PHD8 and spending alot more money :rolleyes: ......... come on september so i can get it over and done with :suicide:
    Thanks again for the input guys.
     
  6. andypearce

    andypearce
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    To balance it a bit I have bought a couple of items from PRC with no problems and so have friends but it's usually the case that you don't know how good a company really is until you have a problem to resolve...
     
  7. Crocodile

    Crocodile
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    Exactly right. In my case they wanted me to drive my 55kg TV back to their workshop as they have no mobile engineers.

    If the price is that good it may be worth checking with Hitachi to see what service they provide directly, which would remove PRC from the loop (always assuming it's not a grey import & not covered by manufacturer's warranty).
     
  8. yellowpostit

    yellowpostit
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    actually i did have a problem with a crt from them a couple of years ago. I didn't get round to calling them until about a week before the manufacturers guarantee expired (i didn't bother with extended warrantee), but they still sent the engineer round, he took it away, and it was returned within a fortnight, fixed.

    So my experience with prcdirect was alright.
     

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