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anyone had this problem with ntl tonight

Discussion in 'Cable TV & Virgin Media TV' started by jmack, Nov 30, 2003.

  1. jmack

    jmack
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    as title or is my box on its way out?

    no picture of sound

    the no. on the box is counting to 0 to 1000 very fast

    then its showing LA1E
    then its showing EAA5 OR S?

    the doing the same thing over and over.

    tried powering off and leaving for few mins no control buttons are working.


    any help:( :(
     
  2. S.S.Dhuper

    S.S.Dhuper
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    Same thing happened to my NTL Pace box 2 days ago, it did this only once and now it's working fine, I think it was updating itself.
     
  3. jmack

    jmack
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    any idea how long it takes it stuck on stop now?
     
  4. S.S.Dhuper

    S.S.Dhuper
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    It took about 2/3 minutes, but I did notice that 2 days before this happpened when ever I try to change a channel I would get a message saying the box is updating and wait a few minutes.
     
  5. jmack

    jmack
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    cheers mate its now stuck on tune.

    :mad: :mad: :mad: :mad:
     
  6. jmack

    jmack
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    not aften ntl gets praise but i phoned them at 11am this morning they sent some one out at 12.20 pm to check found out box had crashed and burned,
    got another box put in. only after the engineer had left i noticed the box he had left me had no seperate audio outputs for my amp, rang ntl striaght away,
    5 mins later engineer phoned to say he going to look round ntl stores for a box i wanted with audio out puts and that will work with pronto, turned up with 2nd box at 2.15pm,

    cheers ntl
     
  7. pinatubo

    pinatubo
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  8. S.S.Dhuper

    S.S.Dhuper
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    Hmmm!! could be My NTL box is on it's last legs too like your box, perhaps I too should give them a call, good to know they sorted your box quickly.
     

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