Hi all, anyone dealt with them before. Ordered a dvd from them last week on credit. Recieved confirmation from credit company this week, still nothing from HCH. Sent an email on friday, still no response. Tried phoning Saturday, closed for stock checks. Now I see the dvd I ordered is out of stock on website. In stock when I ordered though. I wonder, when ordering an item on credit would the retailer allocate stock at the point of order or wait until the credit company give their approval? If the latter then I could be in for a longer wait (10 days is long enough I thought), as they are out of stock. Have they got a pretty good track record or is this the norm?