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Anybody got their BTTF replacement disks yet?

Discussion in 'Movie Forum' started by Mark Greaves, May 4, 2003.

  1. Mark Greaves

    Mark Greaves
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    I have a letter from Universal UK saying re-mastered disks would be sent out in April but have not got anything yet. Just wondered if anybody else had?

    Cheers.

    Mark
     
  2. Squirrel God

    Squirrel God
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    Not yet no. My letter states that the disks will be available in May.
     
  3. pete18

    pete18
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    Squirrel God


    what region did you have i have the region 4 how do i get them changed I got mine from cd-wow


    from pete
     
  4. Squirrel God

    Squirrel God
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  5. pete18

    pete18
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    cheers

    The only porblem I have is that I havent got my e-mail conformation

    the only thing i can use is my order history on cd-wow

    will that work


    from pete
     
  6. Squirrel God

    Squirrel God
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    I don't know Pete. Try it and see :rotfl:
     
  7. pete18

    pete18
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    so what did you use the e-mail conformation from cd-wow

    what did you write in the letter


    from pete
     
  8. Squirrel God

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    As it says in the thread Pete, use your imagination to fill in the gaps ;) I enclosed the despatch confirmation email and the WorldPay payment receipt.
     
  9. pete18

    pete18
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    ok thanks

    the only thing i have is the order history so i'll try that


    thanks for you help

    from pete
     
  10. figrin_dan

    figrin_dan
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    Pete, the email I got from cd-wow said that if I didn't still have the confirmation then I could contact them and they would sent another copy.

    They are so nice y'know!
     
  11. Squirrel God

    Squirrel God
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    Wow, that's good of them. I didn't even think to contact them about this.
     
  12. figrin_dan

    figrin_dan
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    AH no, not another copy of the films, another copy of the confirmation.
     
  13. Squirrel God

    Squirrel God
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    Ah, thought that was a bit too good to be true :D
     
  14. pete18

    pete18
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    figrin_dan thanks i have just e-mailed them now

    hopefully they will send another


    from pete
     
  15. Captain Scarlet

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    i got in touch with them a couple of months ago, & even though i've not got my details stored there (just gave them my name & address) they sent me a copy within a couple of days.
    they where absolutley brilliant with me, i sent off the confirmation & like the rest of you i'm now waiting for my replacements.

    OO
     
  16. pete18

    pete18
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    Thanks to the wonderful help of Squirrel God


    i Wrote to universal uk on friday, and got a reply this morning

    saying

    dear customer
    Thank you for your recent letter regarding the above.
    I would like to take this opprtunity to apologise on behalf of Universal for any inconvenience caused to you with this matter
    We will be sending you a new re-mastered BTTF dvd in May when the new stock arrives

    Should you require any further assistance please contact the customer services team on 08705 900 909

    ------------------------------------------------------------------------------
    they must have these all pre printed just to send you when they write your address


    from pete
     
  17. Squirrel God

    Squirrel God
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    Glad it worked out :smashin:
     
  18. pete18

    pete18
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    how long did the discs take to arrive

    from pete

    btw do you have the address for fox

    i have to get my 24 season 1 dvd's 5 and 6 replaced and i was wondering do you have the address and is it still valid to change


    from pete
     
  19. Squirrel God

    Squirrel God
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    They haven't arrived yet.

    24? what the fudge? :laugh:
     
  20. michaelm

    michaelm
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    I sent Melissa an email explaining the problems I'd been having with DVD Soon, who, after asking me to send my set back to them for replacement, told me:

    Dear Sir;

    The only reissued version of back to the future will be released on the Canadian market possibly in the following 6 months. However it is not guaranteed by Universal Canada that these copies will contain the corrected version. Unlike the USA these copies will not be marked with a "V2" on the UPC. I apologize for the inconvenience.


    This is the reply I got from Melissa:


    Hi Michael,

    Thank you for your email.

    It seems as though DVD Soon has been mis-informed. I have been the main contact for BTTF and I have not provided this information to them. All of our old BTTF stock was re-worked to contain the new V2 versions. A recall was not issued for the old stock, however, any of our customers who ordered BTTF after the stock was re-worked (it should be ready at this point) would receive the new V2 versions.

    I'm perplexed as to why DVD soon would state that Canada would not be identifying the new V2 versions. The new sets will have a green on-pack sticker that states "remastered." The discs also have a small "V2" printed in the bottom right hand corner. If you purchase this set again, please provide me with your mailing address and I will take care of replacements for you.

    Best Regards,
    Melissa McGee
    Customer Service Co-ordinator
    Universal/Alliance Atlantis Home Video
    416-495-3485


    It seems DVD Soon has been telling porkies. I have now used my credit with them to reorder BTTF and I believe Melissa will live up to her promise.

    I will not be buying from DVD Soon again in the near future, I can tell you. :mad:
     
  21. Squirrel God

    Squirrel God
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    People have already got their replacement disks from Melissa, so if you don't get yours then they have just been lost in the post.
     
  22. cjschoppe

    cjschoppe
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    Yep got mine yesterday... took 28 days so i am very happy.. .everything looks excellent :)

    Great service
     
  23. Squirrel God

    Squirrel God
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  24. michaelm

    michaelm
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    I got my replacement R1 discs the week before last. No difference in picture quality between the originals and replacements, I'm happy to say.

    Hello, what's this? Postie is just putting a large Jiffy in my box.:eek: Hold on till I see what it is.

    [pause]

    [puff pant]

    Well whaddya know? ANOTHER set of replacements have just arrived. Now what am I gonna do with 3 copies of BTTF 2 & 3? :D
     
  25. cjschoppe

    cjschoppe
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    hahah i would love to have 2 copies of the dvds :lol: !

    im not really to fussed if the picture looks different, i couldnt notice any real differences when i got mine back, im just happy to have them back in my hot little hands again thats all :)

    dont think ill bother trying to send them back for a 2nd replacement
     

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