I purchased what I thought was a new 65A1E, but once I got home is clearly open box and actually a store return . I really need to check panel hours, I’m really . I need to check the hours to see how much of a complaint want to meet tomorrow . So far not very impressed with the Sony is very dark actually it’s HDR is on par with an EF9500. The settings may be all screwed up so I need some time . Really annoyed that because I had to wrestle this heavy TV myself and now I find out I was sold an open box a return display .