Any NHS Volunteer responders?

the groundsman

Standard Member
Hi all am a NHS Volunteer responder but I am fast becoming disillusioned. I am wondering what other peoples experiences are.

For me, helping out people collecting their meds and doing a shop at the supermarket is very rewarding. People are very grateful for the help, and couldn't be nicer. To coin a phrase, " it fills me with an enormous sense of well being".

The down sides are that of the alerts I receive around 30% never get off the ground because the people needing help don't answer the phone calls after the 3 attempts. Just over half say they don't need any help after all. The ones that do result in a task can be frustrating because the alerting system doesn't integrate perfectly with the expenses system so the task isn't showing or there is some discrepancy on the date or location making claim back petrol money are chore.
 

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