Well my new Loewe Aconda 9381 turned up today and is now sat proudly in my living room. Trouble is I think somethings up with it. :-( In any mode other than 4:3 there are blue borders visible on the left and right of the picture. If I alter the picture mode with the remote (16:9, 4:3,Pan,Cine,PALPlus) then the borders change colour to red, stay that way for about three seconds then go back to blue. The actual width of the picture doesn't change in any of the modes other than 4:3, but the width of the blue borders does vary. In 16:9, Cine and PALPlus the blue borders fill the complete gap to the edge of the screen, in Pan mode they're fairly narrow. There doesn't seem to be any way of getting the picure to completely fill the screen. If I watch a widescreen DVD (1.85:1) then shouldn't one of the picture modes allow me to fill the screen width ways? Thing is if the actual picture filled the width occuppied by the blue borders then it would be about right. I should add that these borders are visible when watching either normal terrestrial or via the Scart sockets. A brief trip to the service menu said the set had been in use 0 hours so presumably it had either a very quick or non existent calibration at the factory. Only other factor is that the John Lewis TV people decided to fit the vga card I ordered with it despite the fact that I opted not to pay the £65 they wanted for installation. The card is in the TV and has obviously been set correctly in the service menu as it shows up as one of the AV inputs. I suppose its possible they screwed something up when they inserted the card. Bit of a tall order, but any ideas folks? Just want to be sure I'm not missing something obvious before I have a conversation with John Lewis on Monday.