Trollslayer
Outstanding Member
Yes, blue and white/blue are the normal pair for a phone line.
The orange and orange/white is a spare pair.
The orange and orange/white is a spare pair.
Yes it looks like the one on the left
Yes, blue and white/blue are the normal pair for a phone line.
The orange and orange/white is a spare pair.
AVF is a community.
Mention the what?
Doesn't it have to be disconnected for a certain amount of time?If there is no crackling on a telephone handset plugged into the master socket (with faceplate removed).
Just ring BT and ask them to do a line test. Also check there is no speed restriction on the line. If the electrician had it disconnected or shorted for a while then it's not unusual for the line speed to be dropped automatically to try to improve the connection.
You can buy 2' of telephone wire on EBAY. GUARANTEED to make your phone sound better. A snip at £1,500 per foot (unterminated.).TYL the last 24 inches of a BT connection are crucial ......
Extremely unlikely. Look, I don't like being short, but you've already been given a lot of valid and decent advice. If you follow it and still have issues then it may be something else worth investigating.
No a cap will not be put on due to the shorting of the wires, typically engineers use the shorting method when tracing cables using a tone and tap method, at worst this knock the card offline for seconds before a connection is re established.
As before, issues it could be
Faulty faceplate
Disconnected wire
Broken or high resistant joint
Filter faulty or damaged
By playing about with the box, you may have just moved the cable enough to provide a decent enough connection again,
Honestly just pay a local ex bt engineer £50 to come round and reterminate, or give your phone provider a call and hope they can fix for free, then you'll have years of stable broadband connection again.