Anthem ARC Genesis

DodgeTheViper

Moderator
That could possibly pull me back in when they launch the next model range.
 

ggrossen

Active Member
This should hopefully drive some innovation with Dirac as both are releasing some new capabilities
 

Moviebuff

Well-known Member
Should only be a matter of days now, to it's release!
 

ayrejc

Active Member
Would be nice if it released today to give us the weekend to test it out. Anthem just say still scheduled for April release
 

whattheflac

Active Member
Still no news
 
Hurry up. I want it now.
 

DodgeTheViper

Moderator
I’ve contacted Anthem to ask for an update. Just waiting on their reply.
 

stewjoy

Well-known Member
What’s the outcome then
 

whattheflac

Active Member
Ok so they missed their self-imposed release date for April....
 

stewjoy

Well-known Member
But isn’t it better to be late than never. And have it working correctly.
 

fayeanddavid

Distinguished Member
But isn’t it better to be late than never. And have it working correctly.
My sentiments exactly.......yes, a tad irritating they missed their date but lets wait and have a working download than something that could be buggy or require a fix every few hours/days/weeks.
We can wait, the world will still turn, this is not life impacting, so some patience and pragmatism is needed I reckon
 

Moviebuff

Well-known Member
But isn’t it better to be late than never. And have it working correctly.
Absolutely - but if it's the case something isn't going to be ready, then it doesn't hurt to put a statement out informing people of such.

I'm sure they'd be a lot more understanding than being met with radio silence!

Staying silent just appears to show a lack of respect for your expectant customer base.
 

fayeanddavid

Distinguished Member
Absolutely - but if it's the case something isn't going to be ready, then it doesn't hurt to put a statement out informing people of such.

I'm sure they'd be a lot more understanding than being met with radio silence!

Staying silent just appears to show a lack of respect for your expectant customer base.
Does seem they've missed a target date, my optimism says we will hear today, hopefully a release if not a statement
 

Moviebuff

Well-known Member
Does seem they've missed a target date, my optimism says we will hear today, hopefully a release if not a statement
As you said earlier - it is disappointing, but in context, it is only just that. I totally agree that if it's not right for release, then by all means hold back from doing so - that is absolutely the correct course of action. I think peoples frustrations with in this hobby of ours ( & others), are tested by companies that continually promise things, and then either go to market with a half baked product, or release them many months, even years after first announcing them.

I applaud a company that resists the urge to release a product that MAY have problems. I bought into Anthem as opposed to other known brands, because of their better reputation for solidness/reliability in regards to operation of product. My very recent decision to purchase an AVM60, in small part was based on the imminent release of Genesis.

However, no matter. The AVM is a superb bit of kit - Genesis will arrive, and the world will still spin. We can all speculate as to why the promised date was missed - but from a PR perspective, it may pay bucketloads in goodwill to a companies loyal customer pool, to be upfront and keep them in the loop, if problems of a keenly anticipated release are forseen.

Many a good brand has been tarnished by not doing so.
 

Moviebuff

Well-known Member

Moviebuff

Well-known Member
Just Facebook messaged Anthem & received this response -

Unfortunately we have encountered some last minute issues with ARC Genesis and this has caused the release to be delayed. These issues have since been resolved and it should be available for download on Friday.

You can use this link to sign up to be notified as soon as the ARC Genesis is released: Anthem® | ARC® Genesis

We appreciate your patience and apologize for any inconvenience.
 

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